Princess Cut Diamond

Ordering Process and Production

For Jewelry Made of Sustainable Gems at the Highest Quality 

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At PERPETUA we know that each client is unique and therefore we provide personalized attention focused on meeting those expectations. With the exception of Express Delivery products, each of our pieces is made specifically for each client, thus guaranteeing the highest quality of the jewel. All our pieces can be 100% customized. For example, you can make adjustments to the model, choose the metal, as well as the size and quality of the moissanite or central diamond.

1.) Contact Us

Tell us all about your ideas and

a PERPETUA advisor will help you with all the technical aspects to design an offer based on what you have in mind. You can book a virtual appointment or write us on WhatsApp anytime! 

4.) Payment

Your order is confirmed and sent for production with only a 25% advance payment. The rest, only once your piece is ready.

We accept cards, bank transfer, and PayPal payments.

5.) Production

PERPETUA pieces are made from scratch according to the specifications of each client. With this we achieve the highest quality at the right size and with the correct proportions. Production time varies between 6 and 8 weeks, depending on the design and season.

3.) Service Order

We compile your requests in our system and send you a personalized service order to confirm all details.

6.) Delivery

Once the order is ready your advisor will share photos and videos with you before shipping. Shipments are at our expense and are insured for the value of your piece.

Let’s Create Your Custom Design Together

Imagine a PERPETUA design piece depending entirely on your preferences: gem size, setting metal, design, value. ​
Send us a message and an advisor will get back to you shortly!

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